Fastest Response Channels
Reach Our Sales & Engineering Team
Whether you need a formal quotation, technical clarification, or an urgent parts inquiry, choose the channel that works best for you. Every message is routed directly to a qualified engineer — never to a general reception queue.
Request a Quote
Get a Tailored Machine Configuration
Tell us about your production requirements. The more detail you provide — bottle volume, material type, target output per hour, and any existing mold assets — the more precisely our engineers can specify the right EP-HGY ISBM or EP-ZQ IBM machine for you. Not sure which technology fits? Review our ISBM machine range or the IBM machine range before submitting.
Why Reach Out Directly
Direct-to-Engineer Communication, No Middlemen
As a factory-direct manufacturer with over two decades in blow molding equipment production, Ever-power routes every inbound inquiry to a technical specialist familiar with your industry segment. See the full Ever-power company story for background on our engineering team.
Engineer-Level Responses
Your inquiry is answered by a qualified blow molding engineer — not a general sales representative — who can discuss cavity configuration, clamp tonnage, and mold compatibility with precision.
Priority Turnaround
All quotation requests submitted with complete specifications receive an initial technical response and indicative pricing with our fastest achievable turnaround.
NDA-Ready Communication
For clients working with confidential bottle designs or proprietary formulations, we sign mutual non-disclosure agreements before any technical exchange. Request an NDA template with your first message.
Multi-Language Support
Our sales team communicates fluently in English, and offers Mandarin, Spanish, Russian, and Arabic support through dedicated regional representatives for major markets.
Post-Sale Technical Hotline
Existing customers receive priority access to our aftersales engineers for troubleshooting, spare parts, and remote diagnostic support throughout the machine service life.
Full Documentation Provided
Every formal quotation includes machine drawings, electrical schematics, utility requirements, packing dimensions, and a comprehensive spare parts list — everything your engineering team needs.
Our Location
Find Us in Dandenong South, Victoria
Our office is located in Dandenong South, an established industrial hub in Melbourne's south-east. Visits are welcome by appointment — please email us in advance to schedule.
Contact FAQ
Questions Buyers Ask Before Reaching Out
Before submitting your inquiry, review the questions below — many buyers find their answer here and can send a more targeted request. For process-specific technical questions, our product pages contain deeper specifications for each machine.
What information should I include in my first quotation request? +
To generate an accurate quotation on the first pass, please include: (a) bottle drawing or reference image with volume, height, neck diameter and body diameter; (b) target material — PET, PETG, PP, PC, Tritan, HDPE, LDPE, PS, PCTG, or other; (c) target output in bottles per hour or per day; (d) preferred cavity count if known; (e) any existing mold assets — ASB-12M, AOKI-250, or ASB-700DPH compatibility; and (f) destination country for accurate freight estimation.
How quickly will I receive a reply? +
Complete quotation requests submitted during Australian business hours typically receive an initial engineering response with our fastest achievable turnaround. Requests received on weekends or public holidays are answered on the next working day. Urgent parts inquiries from existing customers are prioritized.
Can I visit before placing an order? +
Yes — we welcome buyer visits, and this is strongly encouraged for first-time customers. Contact us in advance to schedule your visit; we will arrange a full product consultation with our engineering team. Machine demonstrations with your target material can be arranged with sufficient notice.
Do you provide on-site installation and operator training? +
Yes. Every machine shipment includes on-site commissioning support by our field service engineers. The commissioning package covers machine installation supervision, utility hookup verification, first-run parameter tuning, operator training, and maintenance training for your technical staff.
What payment terms and shipping methods do you support? +
We accept T/T (bank wire transfer) and irrevocable letters of credit. Standard commercial terms include a deposit at order confirmation with balance payment against copy of bill of lading, subject to final agreement in the sales contract. Shipping is by sea freight in export-standard wooden crates with moisture and vibration protection. Incoterms are agreed on a per-project basis.
Do your machines carry CE certification? +
Yes, our EP-HGY ISBM and EP-ZQ IBM machines carry CE marking and are exported to markets in Europe, North America, South America, Africa, the Middle East, and Southeast Asia. Additional certifications and destination-specific compliance documentation can be prepared upon request.
Are spare parts available after purchase? +
Yes. We maintain a comprehensive spare parts inventory for all current EP-HGY and EP-ZQ machine models, including servo motors, hydraulic components, electrical control modules, mold components, and consumable wear items. A recommended spare parts list is included with every new machine quotation.
Can Ever-power design custom molds for my bottle? +
Yes. We design and manufacture custom molds in-house, using 4Cr13 stainless steel or imported S136 alloy steel for injection cavities, with magnesium-aluminum alloy available for blow molds where cooling performance is critical. Custom mold quotations require your bottle drawing, material specification, and target cycle time.
Ready to Discuss Your Blow Molding Project?
Send us your requirements today. Our engineering team is standing by to help you specify the right machine, quote accurate pricing, and coordinate delivery to your destination.